The Piano Works

PRIVACY & COOKIES POLICY

We collect the following kinds of information from people visiting this website:

Email enquiries via this website

Site usage information, using cookies and page tagging techniques

Personal information you give us to enable us to reply to your enquiries

Personal information you provide to access downloads

Personal information you provide when completing online forms

HOW WE USE YOUR INFORMATION

Information collected by The Piano Works is used to:

Improve the content and design of the website

To personalise your experience

To improve customer service

To administer a contest, promotion, survey or other site feature

If you have ‘opted in’ to be contacted via the site

Contact visitors with relevant and useful information relating to their specific interest

Contact visitors to keep them up to date with The Piano Works business news and relevant industry news (visitors can opt out at any time)

We will never share your information with other organisations for marketing, market research or commercial purposes. We do not pass on your personal information to any other website.

OTHER WEBSITES

This website contains links to and from websites of other organisations. This privacy policy applies only to this website.

When you go to another website, if you wish to know what it does with your information, read the privacy policy on that website. We do not pass on any of your personal information to other websites.

When you come to this website from another website, we may get personal information about you from the other website. You should read the privacy policy of websites you visit that link you to this website if you want to know about this. These policies will explain how they collect and use your personal information and if they pass this onto websites they link you to.

This website has links so you can use social networking websites (i.e. Twitter). These websites are not controlled by us. By using these links you accept the privacy policies of these websites.

DO WE USE COOKIES?

Yes, Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognise your browser and capture and remember certain information.

We use cookies to help us remember and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly.

DO WE DISCLOSE ANY INFORMATION TO OUTSIDE PARTIES?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

THIRD PARTY LINKS

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

CALIFORNIA ONLINE PRIVACY PROTECTION ACT COMPLIANCE

Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We therefore will not distribute your personal information to outside parties without your consent.

CHILDRENS ONLINE PRIVACY PROTECTION ACT COMPLIANCE

We are in compliance with the requirements of COPPA (Children’s Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

ONLINE PRIVACY POLICY ONLY

This online privacy policy applies only to information collected through our website and not to information collected offline.

YOUR CONSENT

By using our site, you consent to our online privacy policy.

CHANGES TO OUR PRIVACY POLICY

If we decide to change our privacy policy, we will post those changes on this page, send an email notifying you of any changes, and/or update the Privacy Policy modification date below.

DATA PROTECTION NOTICE

Under the Data Protection Act, we must protect any information collected from you. We use information technology tools and encryption software to protect your data, and keep strict security standards to prevent any unauthorised access to it.

ACCESS TO YOUR INFORMATION

All personal information received is treated confidentially. By submitting personal information you agree to us processing your personal information, including sensitive personal information, for the purposes outlined below.

Personal data will be available to selected employees, contractors and service providers who are associated with The Piano Works in order for them to complete their responsibilities. Where we use the services of other organisations, they are contractually obliged to process your data securely and confidentially under our direction.

SOCIAL MEDIA

By entering our premises, you consent to photography and video recording and its release and its use for promotional purposes, advertising, websites, social media and any other purposes. If you have any questions or concerns please contact the venue.

Instagram, Twitter & Facebook – If you contact us through our social media we will only hold your data for the purpose of your enquiry.

LOYALTY CARDS

CABARET CARD: 20% off food and drink, Monday to Thursday – Not in Conjunction with any other offer. Valid till Saturday 31st August 2019. Card holders must be 18 or over.  To activate your card you must register online. Management reserve the right to withdraw loyalty cards and offers any time. Cabaret cards shall remain the property of The Piano Works, have no cash redemption value and are not transferable. This card is not accepted as a form of identification. Not valid Monday 26th November – Monday 31st December.

FRIENDS OF PIANO WORKS CARD: 10% of your purchase will be added to your loyalty card to use on future visits. Rewards will expire 1 year from the date receiving them. To activate your card you must register online. Rewards can only be redeemed at The Piano Works. Card holders must be 18 or over.  Management reserve the right to withdraw loyalty cards and offers any time. Friends of The Piano Works cards shall remain the property of The Piano Works, have no cash redemption value and are not transferable. This card is not accepted as a form of identification. Not valid Monday 26th November – Monday 31st December.

ASKING FOR INFORMATION

Under the Data Protection Act you have the right to ask for a copy of the information The Piano Works holds about you.

Requests should be made in writing to:

Tristan Moffat

Piano Works

Entrance on the corner of Ray Street

113-117 Farringdon Road

Farringdon

London

EC1R 3BX