The Piano Works

FAQS

CAN I BOOK A NON-ALCOHOLIC BRUNCH OPTION?

Yes, we offer unlimited Mocktails and soft drinks.

 

CAN I CHANGE MY BOOKING?

Yes, when you make your enquiry it goes into an unconfirmed booking list. We confirm enquiries by taking card details. If we are fully booked and have a cancellation the next enquiry in line will be offered the booking.

 

CAN HALF OF THE GROUP DO BOTTOMLESS FOR DINNER?

No, our bottomless offer is a group offer. .  The entire group does not need to choose the same bottomless option, however individuals cannot mix drinks. For more information please visit our brunch pages here.

 

WHAT ARE THE DRINK OPTIONS FOR THE BOTTOMLESS BRUNCH (BRUNCH TO THE BEAT)?

In total there are eight options available:

  1. Prosecco
  2. Pink Sparkling Wine
  3. Mojito
  4. St. Germain Spritz
  5. Bellini
  6. Budweiser
  7. Mocktails

 

DO YOU TAKE PARTY BOOKINGS?

Yes, whether it is your birthday, anniversary or you are getting married why not celebrate with us Subject to government guidelines.

 

CAN I KEEP MY BOOKED TABLE ALL NIGHT? 

If you have a dinner reservation on Thursday, Friday or Saturday and wish to stay longer than your two-hour seating time, enquire about booking a drinks table after your meal with your party planner. All other booking types can keep their table for the night.

 

CAN I HAVE A BOOTH WITH A VIEW OF THE STAGE?

We allocate our tables according to group size and suitability of group size, if you have any requests please make them with your party planner but we cannot guarantee that they will be fulfilled

 

HOW LONG WILL THE QUEUE BE ON SATURDAY? 

This varies according to the time of arrival and the time of year. We suggest arriving before 8pm to avoid or reduce queuing times.

 

DO YOU HAVE A GUEST LIST WHICH WILL ALLOW ME TO JUMP THE QUEUE?

All of our table reservations receive up to one hour free and priority entry from the time of their booking. Other than table bookings entry is prioritised on a first come, first served basis.

 

CAN UNDER 18S VISIT THE PIANO WORKS IN FARRINGDON OR WEST END?

No, we are an over 18’s establishment. However, you can book Piano Works on Tour and host your own party.

 

DO YOU HAVE A DRESS CODE?

We do not have an official dress code. We encourage all our guests to wear whatever makes you feel comfortable however football t-shirts and sportswear is not permitted and only tasteful fancy dress. Please feel free to contact us to enquire if you have any questions. 

 

WHAT’S ON TONIGHT?

At The Piano Works you can expect non-stop live music with a band of talented musicians playing your requests night after night. Find out more about our daily offers, Happy Hours and events here.

 

WHAT IS PLAYED BY THE MUSICIANS AT THE PIANO WORKS?

We are an all request-based concept, so you decide. However, our most requested songs are pop, rock and current chart music.

 

WHAT IS the name of the band from saturday night?

Every night we put together a team of talented musicians to form a band consisting of two piano/vocalists, drummer, rhythm guitarist, bass guitarist and trumpet to play your requests.

 

I WAS AT YOUR BAR AND I LOST MY EARRING/BAG/COAT/EVERYTHING.

If you lose something on your night out please reach out to our party planners who will check if it has been logged.

 

Why is there an additional fee on my bill?

This is most likely the entertainment fee. For 7:30pm dinner bookings a non-discretionary entertainment fee of £5 per person will be added to your final bill. This is so we can continue to support our musicians and music programme.

 

is there a minimum group size required?

Groups of any size are welcome in the venue. Unfortunately we cannot permit entry to singles as a safety precaution as advised by the local authorities.

 

What time is there live music?

At our Farringdon location, live music begins at 5pm on weeknights with our piano vocalist, with singing waiters joining them from 5.30pm and our full band taking the stage from 8.30pm! At our West End location, live music starts at 7pm with our piano vocalists, the full band take the stage from 8.30pm! Weekends bring our full band to Farringdon from midday to 5pm with our singing waiters jumping in 5.30-8.30pm and our in house band returning to the stage from 8.30pm-1am. In the West End our full band take the stage from midday to 1am! Get your requests ready as we’re entirely audience led!

 

Do I have to have alcohol in my bottomless brunch?

No! Your party is very welcome to choose bottomless soft drinks instead, but the whole group does need to choose the same option. If you have a personal reason as to why you would like to remove the bottomless element altogether, please chat to our party planners and they can organise for you to have the brunch for £35 – no drinks included.

 

LOST Something? 

If you’ve lost something, please visit our lost property page.

Not 100% happy with your experience?

Please get in touch with us directly at feedback@pianoworks.bar . We want to give you the best experience we can,

and whilst we love social platforms, it’s always easier to get to the bottom of things via email!